top of page

FAQ's  &  Policies

Your pup's in good hands.

We promise that every effort is made to make your pet's grooming experience as safe, relaxing, and positive as possible. Safety comes first for everyone - your pup, you, and us as well. Please review our policies before your grooming.


Cancellations within 48 hrs are subject to 25% of the quoted service fee and 50% of the quoted service fee within 24 hours.

Health Issues

Occasionally, grooming can expose hidden medical problems or aggravate current ones. Please make sure to make us aware of all known medical issues.


Puppies must be up to date on all puppy vaccinations and adult dogs must have current Rabies and DHPP  vaccinations.


Although accidents are rare, there is a risk when dealing with pets. In the event of an accident, you will be promptly notified.

Shave Downs

Some pets may experience irritation with certain blade lengths especially with matted fur.

General Care

We use top of the line products and the upmost care when grooming to ensure your pets are as comfortable and happy as possible.

bottom of page